Privacy Policy – A1 Dog Products & Services
1. Purpose
A1 Dog Products & Services values and respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our commitment is to ensure your information is handled lawfully, fairly, and transparently.
2. Collection of Personal Information
We collect personal information necessary to provide our products and services. This may include your name, contact details, address, and payment information. We collect this information when you purchase a product or service, make a booking, contact us via phone, email, or social media, or subscribe to our mailing list.
3. Use of Personal Information
We use your personal information to process orders and bookings, communicate with you regarding your purchase or service, provide training and aftercare, send updates and promotions (if you have opted in), and improve our services.
4. Disclosure of Personal Information
We will not sell, rent, or trade your personal information. We may disclose it to third-party service providers engaged to perform functions on our behalf, such as couriers and payment processors, provided they agree to maintain confidentiality. We may also disclose information where required by law.
5. Data Security
We store personal information securely and take reasonable steps to protect it from loss, misuse, unauthorised access, or disclosure. Security measures include password protection, encryption, and secure physical storage where applicable.
6. Access and Correction
You have the right to request access to your personal information and request corrections if it is inaccurate. Requests can be made via the contact details below.
7. Retention of Information
We retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.
If you have any questions about this policy or believe your privacy has been breached,
Contact Us
A1 Dog Products & Services
Email: sales@a1dog.com.au
Phone: 0400 969 667
ABN:68138077450